Whitebox - Information

FREE next day delivery...Competitive prices...we don’t need to Price match. Check site for details....
Name Whitebox
Rating & reviews Retailer rating: 4.9 / 5 974 reviews
Retailer Web Page Go to store Go to store
Head Office Address Whitebox Europe Ltd, PO BOX 3379, Maidenhead, Berkshire, SL6 4WQ.
Telephone 0871 200 1523.
Telephone Order 0871 200 1523.
Low Price Guarantee No. But we try to be competitive and offer unbiased
Refund Policy Full refund within 7 days of delivery if not happy for any
Return Policy 7 days
Payment Options Credit cards or Cheque
Delivery 2-5 working days
Cost of Delivery Free to UK addresses

Customer satisfaction survey Customer satisfaction survey

Overall purchase experience
4.9 / 5
4.9 / 5
Based on 974 reviews
Likelihood to buy again
4.9 / 5
4.9 / 5

Evaluation of delivery

Customer support
4.8 / 5
4.8 / 5
On time delivery
4.8 / 5
4.8 / 5
Product met expectations
4.3 / 5
4.3 / 5
Order tracking / status information
4.7 / 5
4.7 / 5
Item availability
4.9 / 5
4.9 / 5

Evaluation of purchase

Price
4.8 / 5
4.8 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.3 / 5
4.3 / 5
Delivery options
4.6 / 5
4.6 / 5
Product information
4.5 / 5
4.5 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.8 / 5
4.8 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.6 / 5
4.6 / 5

Reviews can only be written for this retailer by customers who have actually purchased a product from them. If you've made a purchase from them you should have received an email with a link to leave a review. If you haven't received that yet please check your Junk folder Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 18/03/14 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Fabulous service regarding my enquiries. brilliant delivery. Ordered and delivered within 4days

Review by Customer Satisfaction Evaluation submitted 18/02/14 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

My order could not be delivered because of the bad weather but they went out of there way to make sure it was delivered as soon as it was available and arrived 7.00 am next day. fantastic and I highly recommend them.

Review by Customer Satisfaction Evaluation submitted 07/01/14 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Easy to use web page. efficient ordering and delivery arrangements. Pricing very
competitive relative to other on line dealers and phone calls prior to delivery
firstly to confirm order details and delivery day followed by phone call to confirm delivery time slot.

Review by Customer Satisfaction Evaluation submitted 18/12/13 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very easy to purchase. lots of helpful statements about what to do when product is delivered and product wad delivered when it was supposed to be

Review by Customer Satisfaction Evaluation submitted 03/12/13 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Quick delivery . Great value for money .would shop again and recommend