Whitebox - Information

FREE next day delivery...Competitive prices...we don’t need to Price match. Check site for details....
Name Whitebox
Rating & reviews Retailer rating: 5 / 5 983 reviews
Retailer website Go to store Go to store
Head Office Address Whitebox Europe Ltd, PO BOX 3379, Maidenhead, Berkshire, SL6 4WQ.
Telephone 0871 200 1523.
Telephone Order 0871 200 1523.
Low Price Guarantee No. But we try to be competitive and offer unbiased
Refund Policy Full refund within 7 days of delivery if not happy for any
Return Policy 7 days
Payment Options Credit cards or Cheque
Delivery 2-5 working days
Cost of Delivery Free to UK addresses

Customer satisfaction survey Customer satisfaction survey

Overall purchase experience
5.0 / 5
5.0 / 5
Based on 983 reviews
Likelihood to buy again
4.8 / 5
4.8 / 5

Evaluation of delivery

Customer support
5.0 / 5
5.0 / 5
On time delivery
4.7 / 5
4.7 / 5
Product met expectations
5.0 / 5
5.0 / 5
Order tracking / status information
5.0 / 5
5.0 / 5
Item availability
4.5 / 5
4.5 / 5

Reviews can only be written for this retailer by customers who have actually purchased a product from them. If you've made a purchase from them you should have received an email with a link to leave a review. If you haven't received that yet please check your Junk folder Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Customer certified Review submitted 14/03/15 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Highly satisfied with Whitebox company, very easy to order online, kept up todate with order progress, unfortunately the item I was looking for was not available in the time frame I needed it in., but the company kept me informed at all times and ensured the order was cancelled and no money was taken from my account. Would definitely use to Company again.

Customer certified Review submitted 15/02/15 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Great prices compared to other dealers.
Excellent response to queries.
Delivery service second to none.
All round well satisfied.

Customer certified Review submitted 24/12/14 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Originally chose Whitebox because they were the cheapest I could find for the item I was looking for but soon discovered their customer service was also excellent.
Unfortunately, there was a small glitch due to the supplier but Whitebox kept me informed every step of the way and then helped get the delivery back on track.
I couldn't be happier with the price and more importantly, the service from Whitebox and I'll definitely be using them again.

Customer certified Review submitted 21/12/14 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Good price, very helpful staff, easy to contact, answered queries on item after referring to Hotpoint. Delivery arranged and confirmed by e-mail and text messages, item arrived on time. Driver and assistant unpacked item to check its condition before leaving. Great service - will buy from again.