Just Beautifully - Information

JustBeautifully.co.uk is the largest growing hair and beauty website in the UK, offering only the biggest names at the best prices.
Name Just Beautifully
Rating & reviews Retailer Rating: 4.15 / 5 5 reviews
Membership N/A
Payment Options Visa, Mastercard, Diners, Switch and other major card types.
Member Card N/A
Pay by Installment Not Available
Refund Policy Unwanted, Unused items only with 8 days or placing order.
Return Policy Please see our terms and conditions here for full details http://www.justbeautifully.co.uk/terms.php
Delivery We aim to ship all orders within 24-48 hours of placing the order.
Cost of Delivery £3.95 for the 1st item, then 99p for each item after. See here for full details: http://www.justbeautifully.co.uk/delivery-info.php
Head Office Address JustBeautifully.co.uk, PremiHair Ltd - 4 Tannery House, Tannery Lane, Send, Woking, Surrey. GU23 7EF
Telephone 0845 500 7399
Fax 01483 222684
Telephone Order Customer Services representatives are available for sales, support and enquiries between 9am – 6.30pm on 0845 500 7399
Number of Stores Web Based Hair and Beauty Specialist with 2 retail stores
Guarantee Full manufacturers warranty with every product purchased. Generally 12 months is supplied.
Low Price Guarantee Our prices are constantly updated to ensure we offer the best value on all our top brands.

Customer Reviews

Overall Rating
4.2 / 5
4.2 / 5
Based on 5 reviews

Average Ratings

Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - ordering
4.2 / 5
4.2 / 5
Standard of service - items in stock
4.4 / 5
4.4 / 5
Quality of sales service and warranty
4.0 / 5
4.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by MarieCastle submitted 01/10/09 Report Review
Standard of service - ordering
2.0 / 5
2.0 / 5
Quality of retailer website
3.0 / 5
3.0 / 5
Standard of service - items in stock
2.0 / 5
2.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Summary

I ordered a digital top of the range pair of hair straighteners. The store sent me an analogue pair of straighteners that were totally different to the ones I ordered, cheaper and a lower model. I had to pay to send back the inferior pair, completed all the paperwork and was told my postage (£4) would be refunded. My straighteners arrived only to find they had been used and the package was not sealed. When I emailed the company my emails were ignored. I still haven't had my £4 postage refunded despite numerous emails over the last 4 months. I am just being ignored - What a fabulous way to run a business!! I would not recommend this store to any one.

Do you recommend this retailer?

No

Review by Evie21 submitted 28/09/09 Report Review
Standard of service - ordering
4.0 / 5
4.0 / 5
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Summary

had to order over the phone as website for some reason wouldn't let me that day, nevertheless got my products and everything on time so that's what counts.

Do you recommend this retailer?

Yes

Review by Lucy521 submitted 16/09/09 Report Review
Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Summary

To start with I had a problem ordering from their website because of a problem I did not understand, but was preventing me from placing my order.

I rang them up for the two different products I was after, they did a stock check there and then for me and then placed the order over the phone. I had the products within 3 days (with normal delivery) and all was well.

Placed another order via their website today and it was processed fine.

Overall, appart from that problem (whatever it was) at the time, I had no other problems with this company and I would certainly recommend them to others.

Do you recommend this retailer?

Yes

Review by Patricia submitted 26/06/09 Report Review
Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Summary

I recently bought a seleciton of hair products from this shop and i have to say firstly that the value for the whole lot was great!
All products came well packed which is my main worry for when i buy hair products, also it got delivered before expected so i cant realy fault this store.

Do you recommend this retailer?

YES

Review by Rebecca Green submitted 01/06/09 Report Review
Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
4.0 / 5
4.0 / 5
Summary

I recently purchased the Babyliss Pro GT Ionic 2 Hairdryer from just beautifully and i have to say that they dealt with me very well. Admitingly I was a bit annoying with wanting to change my delivery address but everything turned out well and i got my product right on time for good value of moneys.

Do you recommend this retailer?

YES