Electro Centre - Information

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Est 1979 0% Finance available. Huge Range of products at affordable prices with a rapid delivery. Best Service. Full UK warranty.
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Electro Centre
Rating & reviews Retailer Rating: 4.7 / 5 284 reviews
Retailer Web Page Go to store Go to store
Payment Options Visa-Switch-Solo-Master Card
Pay by Installment Interest Free Finance Option Available
Refund Policy Yes: http://www.digital-point.co.uk/help.php
Return Policy Yes
Delivery Next Working Day
Cost of Delivery Prices include Delivery
Head Office Address 261 Soho Road, Birmingham, B21 9RY
Telephone 0121 5541878
Fax 01215232426
Telephone Order 0121 5541878
Number of Stores 2
Guarantee Manufacturers Guarantee

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.7 / 5
4.7 / 5
Based on 284 reviews
Likelihood to buy again
4.6 / 5
4.6 / 5

Evaluation of Delivery

Customer support
4.3 / 5
4.3 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.8 / 5
4.8 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 07/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Totally satisfied from veiwing on internet to recieving goods. First purchased goods from electro centre 7 years ago . They were as efficient this time as they were then . A pleasure doing business with them.

Review by Customer Satisfaction Evaluation submitted 06/10/09 Report Review
Overall purchase experience
3 / 5
3 / 5
Comments

Was surprised that the item had no manufacturers packaging therefore question over its authenticity although my son says it works OK

Review by Customer Satisfaction Evaluation submitted 06/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Price was foremost in purchasing cooker hood. Very pleased with ordering system and contact by yourselves regarding delivery. Slight problem with small
bits of paint flaked off top of hood to rear off glass but can live with it.

Review by Customer Satisfaction Evaluation submitted 05/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The product was fairly priced and the online ordering and delivery process was straightforward and effective. I was contacted next day to arrange delivery and the product arrived promptly and on schedule. Overall a good service.

Review by Customer Satisfaction Evaluation submitted 05/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

FROM ORDERING ONLINE TO DELIVERY WAS EXCELLENT & WE WILL DEFINATELY SHOP WITH THE ELECTRO CENTRE AGAIN

Total number of pages: 36