Electro Centre - Information

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Est 1979 0% Finance available. Huge Range of products at affordable prices with a rapid delivery. Best Service. Full UK warranty.
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Electro Centre
Rating & reviews Retailer Rating: 4.7 / 5 286 reviews
Retailer Web Page Go to store Go to store
Payment Options Visa-Switch-Solo-Master Card
Pay by Installment Interest Free Finance Option Available
Refund Policy Yes: http://www.digital-point.co.uk/help.php
Return Policy Yes
Delivery Next Working Day
Cost of Delivery Prices include Delivery
Head Office Address 261 Soho Road, Birmingham, B21 9RY
Telephone 0121 5541878
Fax 01215232426
Telephone Order 0121 5541878
Number of Stores 2
Guarantee Manufacturers Guarantee

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.7 / 5
4.7 / 5
Based on 286 reviews
Likelihood to buy again
4.6 / 5
4.6 / 5

Evaluation of Delivery

Customer support
4.3 / 5
4.3 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.8 / 5
4.8 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 04/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent service from initial enquiry to support from delivery team!!

I have already recommended the site to friends and family.

Regards

Rob Reece

Review by Customer Satisfaction Evaluation submitted 04/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Iwas very pleased with all aspects of my purchase. At the present time the oven and hob are still packaged up and that is why i have put dont know against product expectations.

Review by Customer Satisfaction Evaluation submitted 02/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

This is my second digital TV purchase from Digital Point/Electro Centre and once again I am highly satisfied.Not only the lowest price on the internet but extremely fast and courteous free two man delivery on a Bank Holiday (ordered Saturday evening delivered Monday a.m.)I was advised by telephone on Sunday that delivery would be Monday a.m. and was called by the driver one hour prior to actual delivery.

Review by Customer Satisfaction Evaluation submitted 02/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Order for 46"TV and cabinet placed on Tuesday evening. Contacted on Thursday to arrange delivery. Delivered as arranged and now installed and working perfectly Would recommend to anyone to use this company for internet purchases

Review by Customer Satisfaction Evaluation submitted 01/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Having had difficulty with buying what I wanted elsewhere I searched online and bought through Electro Centre. The reviews were very positive and my experience was no different. I ordered on a Tuesday morning and had a call in the afternoon to confirm delivery the next day. I then got a call at 7.30 the next morning so give an estimated delivery time and everything was delivered and unpacked before 11am. Very pleased.

Total number of pages: 34