Marks & Spencer Appliances - Information

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Marks & Spencer Kitchen Appliances –Great Quality Appliances at great prices!.
Name Marks & Spencer Appliances
Rating & reviews Retailer Rating: 4.51 / 5 170 reviews
Retailer Web Page Go to store Go to store
Payment Options Switch, Delta, MasterCard, American Express or Visa cards.
Refund Policy Refunds can only be made by the same method used for the purchase. If for any reason you need to return an item within 7 working days of receiving the delivery, please call the Marks & Spencer Appliances customer help line (Tel: 0870 197 4344)
Return Policy If goods are faulty, following confirmation by the manufacturer, you may return them free of charge by calling 0870 197 4344. If you do decide to return the goods to us for any other reason we do make a charge of £49.99 for collection.
Delivery All deliveries will be made to you by our courier. We do our your order for all mainland UK deliveries. Delivery available within a 4 hour window so you don’t have to wait in all day. A 2 men delivery team will inspect your appliance and remove the packag
Cost of Delivery Free Delivery
Head Office Address Marks & Spencer Appliances. Aspinall House, Middlebrook, Bolton, BL6 6QQ
Telephone 0870 197 4344
Fax 0870 9001 649
Telephone Order 0870 197 4344
Guarantee Standard Manufacturers Warranty

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 170 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.6 / 5
4.6 / 5

Evaluation of Purchase

Price
4.3 / 5
4.3 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.2 / 5
4.2 / 5
Delivery options
4.6 / 5
4.6 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.6 / 5
4.6 / 5
Delivery & handling charges
4.4 / 5
4.4 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 07/03/10 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Overall purchase experience was fine. but we had issues with the installation which was very poor and had to be redone.

Review by Customer Satisfaction Evaluation submitted 05/03/10 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

I was very satisfied with the service (and currently with the product) supplied by Marks and Spencer Appliances.
I bought from M & S Appliances because I expected good service at a good price and am happy to say that I wasn't disappointed.
If M & S Appliances can keep their prices in the same region as other on line suppliers then I would be confident to recommend their overall service.
The offer of triple points may just tip the balance for premium club members.

Review by Customer Satisfaction Evaluation submitted 02/03/10 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent website.excellent prices and excellent delivery

Review by Customer Satisfaction Evaluation submitted 23/02/10 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very happy. product came in good condition and on time. delivery drivers were great. put the machine out of the way and ready to install. very pleased. Thank you

Review by Customer Satisfaction Evaluation submitted 22/02/10 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Highly satisfied with purchases.
What swung it for me was the delivery times. quickest I could find out there as I needed products in a hurry.
Products arrived on time without any problems at all.

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