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Marks & Spencer Appliances - Information

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Marks & Spencer Kitchen Appliances –Great Quality Appliances at great prices!.

Name
		Marks & Spencer Appliances

			Rating & reviews  
			
					102 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Payment Options
				Switch, Delta, MasterCard, American Express or Visa cards.
			
				Refund Policy
				Refunds can only be made by the same method used for the purchase. If for any reason you need to return an item within 7 working days of receiving the delivery, please call the Marks & Spencer Appliances customer help line (Tel: 0870 197 4344)
			
				Return Policy
				If goods are faulty, following confirmation by the manufacturer, you may return them free of charge by calling 0870 197 4344. If you do decide to return the goods to us for any other reason we do make a charge of £49.99 for collection.
			
				Delivery
				All deliveries will be made to you by our courier. We do our your order for all mainland UK deliveries. Delivery available within a 4 hour window so you don’t have to wait in all day. A 2 men delivery team will inspect your appliance and remove the packag
			
				Cost of Delivery
				Free Delivery
			
				Head Office Address
				Marks & Spencer Appliances. Aspinall House, Middlebrook, Bolton, BL6 6QQ
			
				Telephone
				0870 197 4344
			
				Fax
				0870 9001 649
			
				Telephone Order
				0870 197 4344
			
				Guarantee
				Standard Manufacturers Warranty

Customer Satisfaction Evaluation

Overall purchase experience

4.5 / 5

Based on 102 reviews

Likelihood to buy again

4.3 / 5

						Evaluation of Delivery
					
Customer support
							
							4.1 / 5
						
On-time delivery
							
							4.2 / 5
						
Product met expectations
							
							4.6 / 5
						
Order tracking / status information
							
							4.2 / 5
						
Availability of product you wanted
							
							4.5 / 5
						
						Evaluation of Purchase
					
Price
							
							4.3 / 5
						
Payment options
							
							4.5 / 5
						
Customer support
							
							4.2 / 5
						
Delivery options
							
							4.6 / 5
						
Product information
							
							4.3 / 5
						
Website performance
							
							4.6 / 5
						
Delivery & handling charges
							
							4.5 / 5
						
Ease of placing the order
							
							4.7 / 5
						
Product selection and availability
							
							4.5 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 29/10/09

Overall purchase experience

5 / 5

Comments

Very efficient. Found the updates on delivery time very helpful and
re-assuring.

Review by Customer Satisfaction Evaluation submitted 28/10/09

Overall purchase experience

5 / 5

Comments

Amazed that you could deliver so quickly and on a Saturday - other places were quoting 2 weeks and only weekdays.

Received a call the day before confirming the timing (4 hour window) when the appliance would be coming. Was advised the following day that they had been delayed due to traffic - they arrived only 10 mins after they should have. Fantastic service.

Review by Customer Satisfaction Evaluation submitted 28/10/09

Overall purchase experience

5 / 5

Comments

very good service, on time and the delivery men were most helpful, thank you

Review by Customer Satisfaction Evaluation submitted 28/10/09

Overall purchase experience

5 / 5

Comments

Good choice of product available for rapid delivery. Excellent, easy to use website ordering. Delivery was on time, delivery team excellent. Would certainly use M & S appliances again.

Review by Customer Satisfaction Evaluation submitted 25/10/09

Overall purchase experience