PriceRunner > SmartBuyGlasses UK

SmartBuyGlasses UK - Information

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UK’s leading online optical store - save 40-70% off retail prices on Designer Sunglasses/Glasses - Prescription Lenses from ₤35. Buy Now!

Name
		SmartBuyGlasses UK

			Rating & reviews  
			
					2 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Membership
				Nil
			
				Payment Options
				American Express/ Direct Deposit/ JCB/ Visa/ Mastercard/ Paypal
			
				Member Card
				Nil
			
				Pay by Installment
				No
			
				Refund Policy
				SmartBuyGlasses offers refunds only if the customer cancels their order within 24 hours of making a purchase through our website, or their order has not been processed/confirmed due to the item being unavailable at the time.
			
				Return Policy
				If any manufacturing issues develop within one year, please return the product, incl  proof of purchase, and we will provide a replacement. This will be provided free of charge within the 100% 1 year product guarantee, which covers all SmartBuyGlasses pro
			
				Delivery
				Frame and Lens Deals (with prescription lenses) 5-7 working days  Designer Eyeglasses (with prescription lenses) up to 10-14 working days  Designer Sunglasses up to 10-14 working days.  
			
				Cost of Delivery
				₤12.95
			
				Head Office Address
				Unit 0898
Hollybank House
Old Wareham Road
Beacon Hill
Poole
Dorset. BH16 6AQ
United Kingdom

				Fax
				+44-(0)207-900-3025
			
				Telephone Order
				Customer service only- +44 (0)808-120-3734
			
				Number of Stores
				30
			
				Guarantee
				100% coverage – a 1 year product warranty on all products sold Note: Damage by daily use and wear and tear is not covered  
			
				Low Price Guarantee
				Nil

Write your own review

Customer Reviews

Overall Rating

3.0 / 5

Based on 2 reviews

						Average Ratings
					
Quality of retailer website
							
							3.0 / 5
						
Standard of service - ordering
							
							3.0 / 5
						
Standard of service - items in stock
							
							3.0 / 5
						
Quality of sales service and warranty
							
							3.0 / 5

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

				Review by Emily
				
					submitted 24/08/09					
						
Standard of service - ordering

							1.0 / 5
						
Quality of retailer website

							1.0 / 5
						
Standard of service - items in stock

							1.0 / 5
						
Quality of sales service and warranty

							1.0 / 5
						
Summary
Do not use them, i've been waiting two months for one pair of glasses and time and time again i've had excuses and excuses, i did get a pair of glasses after a month but they sent me the wrong size pair, and that size wasn't even listed on their website, i've sent them tons of emails to find out what's going on and their service is appalling, yet they have taken my money from the very beginning and i even paid to send the wrong sized glasses back to them and they promised a full refund and.............NOTHING! I'm £145 out of pocket and 2 months have gone by, their customer service is zero in my book! Will never use again.
Do you recommend this retailer?
No

				Review by Sammy2000
				
					submitted 29/05/09					
						
Standard of service - ordering

							5.0 / 5
						
Quality of retailer website

							5.0 / 5
						
Standard of service - items in stock

							5.0 / 5
						
Quality of sales service and warranty

							5.0 / 5
						
Summary
I know from now on where to get my shades! They offer many brands and the price is great! I ll tell my friends to buy from them.
Do you recommend this retailer?
YES