Next Domestic Appliances - Information
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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
Next Domestic Appliances had the best available price for the dishwasher, the ordering process was simple and the delivery times quick by comparison with the competition.
Purchase was quick and easy but delivery was terrible. Was sent text and phone call to say delivery between 9-1pm. Phoned courier at 2pm as hadn't arrived, they contacted driver who said would be here within one hour and the driver would call me. Called again at 4pm but they were unable to contact driver. Finally arrived at 4.30pm with just a sorry for being late, no explanation. Not good enough
The experience was very positive with quick ordering and prompt delivery. Unfortunately the connection service could not be done because of the type of socket we had, but the delivery man was fine about that and said it was a common problem. However we have not had the expected follow up call which he suggested we would receive, in which we could arrange for the connection fee to be refunded.
The delivery was fast and efficient, the tumble dryer I bought takes a little longer to dry things than I'd hoped but the service from next was good and I would definitely use them again.
We were called by Next to say the product was available nearly a month earlier than expected which was great.
We are very satisfied with the careful delivery.
Are happy with the four hour time slot we were given for delivery.
We will definitely consider using Next again for buying our domestic appliances.

Customer Satisfaction Evaluation





