Next Domestic Appliances - Information

Brilliant service, I work for you but had not thought about buying a washer from you till I checked the price compared to other suppliers.

efficient, great delivery- time slot given and when they arrive they un pack check the goods and take all the rubbish away

I am extremely pleased with the whole experience in buying my dishwasher.
The delivery was first class, the drivers very polite and helpful. Delivery time slot text to my mobile as stated. I would definitely recommend it to anyone.

Ordered next day delivery on w/m and dryer. Did not receive text or call to let me know delivery slot. I HAD TO CALL TO FIND OUT delivery was not going to be next day and was arranged following but order was not put on lorry and had to wait over weekend for order!! Took 2 days holiday from work for nothing! Should of arrived Thurs - came Monday - very poor!!

The product I wanted was in stock. The only issue was that the Next website appears to be incompatible with Internet Explorer 8; any time I tried to complete my order the website just logged me out! There may be an issue with the code on the webpage (i.e. when clicking the button to confirm the order) or with my system. In the end I used a different web browser (Opera) and was able to complete the order. However, less technical users may give up instead of starting another browser! After the order was placed, the service was excellent. I received the confirmation email, the confirmation text, the text with the delivery time slot and the automated phone call with instructions. The driver also called on the morning of the delivery to confirm my delivery was on its way and the time slot. Overall, it couldn't get any better other than dealing with the website issues.