Cool Shop UK - Information
Coolshop is one of the fastest growing games and accessories stores. Free UK delivery, Price Match Guarantee and Live Chat Support.
Name
Cool Shop UK
Membership
No – but you will need to open an account to purchase
Payment Options
Visa Debit /Visa Credit Card/ Solo/ Switch/ Mastercard
Member Card
Point Shop - Customers are rewarded for Loyalty loyaltyLloyaltyrchasesloyalty/Purchases
Pay by Installment
No
Refund Policy
Damaged/Unwanted/Missing – in line with our T&C’s
Return Policy
Contact support for a returns Auth code – see full T&C’s
Delivery
24 – 48hrs
Cost of Delivery
Free shipping within the UK
Head Office Address
Coolshop.co.uk, Unit 2 Beddington Lane Ind Est, 119 Beddington Lane, CR0 4TD
Telephone
0208 689 5749
Fax
0208 6648848
Telephone Order
For security reasons orders must be made online
Number of Stores
3 online stores (Denmark, Sweden, United Kingdom)
Guarantee
We guarantee all products - in line with our T&C’s
Low Price Guarantee
Price Match Guarantee – see full T&C’s online
Customer Reviews
Overall Rating
2.8 / 5
Based on
2 reviews
Average Ratings
Quality of retailer website
2.5 / 5
Standard of service - ordering
3.0 / 5
Standard of service - items in stock
2.5 / 5
Quality of sales service and warranty
3.0 / 5
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
submitted 20/08/09
Standard of service - ordering
1.0 / 5
Quality of retailer website
1.0 / 5
Standard of service - items in stock
1.0 / 5
Quality of sales service and warranty
1.0 / 5
Summary
I ordered a product from these cowboys, really looked forward to receiving it, only for them to email me days later to say they had made a pricing error & they have now cancelled my order! that was that! they made an error & completely cancelled the order.Unbelievable!!
Really not impressed, if thats the way you carry on your business i don't want to know. steer well clear of!!!!!!!!!!!!
Do you recommend this retailer?
No
submitted 03/06/09
Standard of service - ordering
5.0 / 5
Quality of retailer website
4.0 / 5
Standard of service - items in stock
4.0 / 5
Quality of sales service and warranty
5.0 / 5
Summary
Ordered from them for the first time because the price was the cheapest and it arrived the next morning, very impressed.
Do you recommend this retailer?
YES
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