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Boots Kitchen Appliances - Information

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Boots ADVANTAGE CARD points 4 Points on every £1 spent.
Free Case of Wine on selected Hotpoint Appliances.
Double Advantage Points on Smeg FAB Refrigeration.

Name
		Boots Kitchen Appliances

			Rating & reviews  
			
					1807 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Membership
				N/A
			
				Payment Options
				Switch, Delta, MasterCard, American Express or Visa cards.
			
				Member Card
				Boots Advantage card points - 4 points for every £1 spent!
			
				Pay by Installment
				N/A
			
				Refund Policy
				Refunds can only be made by the same method used for the purchase. If for any reason you need to return an item within 7 working days of receiving the delivery, please call the Boots Kitchen Appliances customer help line (Tel: 0870 458 7 458)
			
				Return Policy
				If goods are faulty, following confirmation by the manufacturer, you may return them free of charge by calling 0870 458 7 458. If you do decide to return the goods to us for any other reason we do make a charge of £49.99 for collection.
			
				Delivery
				All deliveries will be made to you by our courier. We do our best to secure delivery within 3-7 working days of the date of your order for all mainland UK deliveries. . Delivery available within a 4 hour window so you don’t have to wait in all day. A 2 me
			
				Cost of Delivery
				£19.99 (regardless of the amount in the order)
			
				Head Office Address
				Boots Kitchen Appliances, Aspinall House, Middlebrook, Bolton, BL6 6QQ
			
				Telephone
				0870 458 7 458
			
				Fax
				0870 9001 649 
			
				Telephone Order
				0870 458 7 458
			
				Number of Stores
				N/A
			
				Guarantee
				Standard Manufacturers Warranty
			
				Low Price Guarantee
				N/A

Customer Satisfaction Evaluation

Overall purchase experience

4.2 / 5

Based on 1807 reviews

Likelihood to buy again

4.2 / 5

						Evaluation of Delivery
					
Customer support
							
							4.1 / 5
						
On-time delivery
							
							4.2 / 5
						
Product met expectations
							
							4.4 / 5
						
Order tracking / status information
							
							4.1 / 5
						
Availability of product you wanted
							
							4.3 / 5
						
						Evaluation of Purchase
					
Price
							
							4.4 / 5
						
Payment options
							
							4.5 / 5
						
Customer support
							
							4.0 / 5
						
Delivery options
							
							4.1 / 5
						
Product information
							
							4.2 / 5
						
Website performance
							
							4.4 / 5
						
Delivery & handling charges
							
							3.7 / 5
						
Ease of placing the order
							
							4.5 / 5
						
Product selection and availability
							
							4.4 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 23/11/09

Overall purchase experience

5 / 5

Comments

Second time we've bought from Boots Kitchen Appliances, and so long as they keep their prices low we'll be back! The web site is easy to use, the goods have always been in stock, the prices are competative and the service is swift and accurate.

Review by Customer Satisfaction Evaluation submitted 22/11/09

Overall purchase experience

1 / 5

Comments

ordered a fridge freezer. Paid by debit card. All went through then was called to say that it was out of stock and could not be delivered for another month and refunded in 7-10 working days

Review by Customer Satisfaction Evaluation submitted 21/11/09

Overall purchase experience

5 / 5

Comments

No problems at all From ordering to delivery everything was so easy. Would use Boots again and recommend to anyone.

Review by Customer Satisfaction Evaluation submitted 20/11/09

Overall purchase experience

5 / 5

Comments

Very impressed with the service provided! Fantastic washing machine and the service was great too. I had a phone call, a text and a message on my answer phone regarding delivery, so there was no way I could miss being in! Delivery men were very friendly and helpful too. Would definitely reccommend to a friend and use again myself!

Review by Customer Satisfaction Evaluation submitted 18/11/09

Overall purchase experience