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Head Office Address Shop Direct Group Ltd Skyways House | Estuary Commerce Park | Speke | Liverpool | L24 8QD
Telephone 08448 222 321
Fax 08448 222 321
Refund Policy 14-Day Approval Guarantee We will replace or refund most items provided they are returned complete, unused and in their original packaging, with any appropriate security tags intact, within 14 days of receipt.
Return Policy Our returns service is free. We strongly recommend you use our own couriers - Home Delivery Network - as the most convenient way to return items. Just go online or call us to make arrangements for us to come to you*. Please also call us if an item appears
Payment Options All major credit and debit cards. You can also spread the payments with our Flexible Account
Pay by Installment You can spread the payments with our Flexible Account.
Delivery Standard next day delivery costs £3.95 no matter how many items you order. Order before 4pm. Specified day delivery costs £3.95 no matter how many items you order. Order up to 8 days in advance. Delivery costs £5.95, where your order includes larger hou
Cost of Delivery Delivery costs £5.95, where your order includes larger household, furniture or electrical items. All delivery options are available when ordering online and refer to working days only, e.g. items ordered on Saturday choosing ‘next day option’ (before cut
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