AJ Electronics Ltd. - Information

Name AJ Electronics Ltd.
Rating & reviews Retailer Rating: 4.64 / 5 1630 reviews
Retailer Web Page Go to store Go to store
Payment Options All major credit/debit cards with the exception of American Express
Member Card N/A
Pay by Installment N/A
Refund Policy http://www.ajelectronics.co.uk/terms.asp
Return Policy http://www.ajelectronics.co.uk/terms.asp
Delivery Free UK Delivery
Cost of Delivery Check with retailer on European delivery costs.
Head Office Address 432 Edgware Road, London, W2 1EG
Telephone 020 7723 9616
Fax 020 7262 5131
Telephone Order 020 7724 7622 (Mon-Fri 9:30am-6:00pm, Sat 10:00am-4:00pm)
Number of Stores 1 showroom
Guarantee 1 years European wide manufacturers warranty unless otherwise stated

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.6 / 5
4.6 / 5
Based on 1630 reviews
Likelihood to buy again
4.5 / 5
4.5 / 5

Evaluation of Delivery

Customer support
4.2 / 5
4.2 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.7 / 5
4.7 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 17/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Order arrived within 48 hours. Very satisfied with the company.

Review by Customer Satisfaction Evaluation submitted 10/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

very satisfied with purchase and delivery,,will recommend

Review by Customer Satisfaction Evaluation submitted 10/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The process of buying from AJ Electronics was very good, and they were extremely helpful with organising the delivery day around my schedule, but I felt that CityLink let them down. I knew the date that my fridge/freezer was going to arrive, but it didn't matter when I put the reference number in, it couldn't be found. Also, the CityLink drivers were not the least bit helpful. Most delivery services nowadays unpack an item for you, but CityLink were only interested in leaving it inside the door, fully packed

Review by Customer Satisfaction Evaluation submitted 09/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Great people to do bussiness with.

Review by Customer Satisfaction Evaluation submitted 26/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very pleased with competitive price of product, ease of ordering, speed and efficiency of delivery and facility to track order progress. I will definitely consider using them again.