Warehouse Express - Information

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Est 1997, we are a specialist photographic retailer. 1000s of products available for Next Day Delivery. Expert phone advice 8 til 8 weekdays
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name Warehouse Express
Rating & reviews Retailer Rating: 4.85 / 5 27 reviews
Retailer Web Page Go to store Go to store
Payment Options Credit Card, Cheque, Postal Order, BNPL
Refund Policy Qualifying products will be refunded within 30 days
Return Policy 7 days
Delivery Order before 6pm for delivery next working day
Cost of Delivery Cost of Delivery Std (next day) is £4.99 for orders over £100, £2.99 for orders under £100
Head Office Address 13 Frensham Road, Norwich, NR3 2BT
Telephone 01603 486413
Telephone Order Yes
Number of Stores 1
Guarantee Generally 12 months, some have 24 months
Low Price Guarantee No

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.9 / 5
4.9 / 5
Based on 27 reviews
Likelihood to buy again
4.8 / 5
4.8 / 5

Evaluation of Delivery

Customer support
4.7 / 5
4.7 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.8 / 5
4.8 / 5
Order tracking / status information
4.4 / 5
4.4 / 5
Availability of product you wanted
4.6 / 5
4.6 / 5

Evaluation of Purchase

Price
4.4 / 5
4.4 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.5 / 5
4.5 / 5
Delivery options
4.6 / 5
4.6 / 5
Product information
4.6 / 5
4.6 / 5
Website performance
4.7 / 5
4.7 / 5
Delivery & handling charges
4.2 / 5
4.2 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.6 / 5
4.6 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 10/08/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

extremly happy with my experience with warehouse express, easy to order, very competetive pricing, and i can choose the delivery date, to fit in with my agenda, will definatly buy from them again,

Review by Customer Satisfaction Evaluation submitted 01/08/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I ordered two items, one of which was low stock. The low stock item was not delivered on the due date as the invoice enclosed with the delivered item stated that it was out of stock and delivery would follow. I was initially disappointed but this item was delivered the following day so I was very satisfied. Overall, very happy with the purchase experience.

Review by Customer Satisfaction Evaluation submitted 31/07/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

As a returning customer I have always found their service to be excellent.

Review by Customer Satisfaction Evaluation submitted 30/07/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Excellent product, prompt delivery (at reasonable cost). I will continue to check them for my photo needs.

Review by Customer Satisfaction Evaluation submitted 05/06/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

I called to check the contents of the box and was given information which didn't seem correct. I contacted them by email and was given the correct information and ordered the product.

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