AV Experts - Information

Name AV Experts
Rating & reviews Retailer rating: 1.5 / 5 1 reviews
Retailer website Go to store Go to store

Customer reviews

Overall rating
1.5 / 5
1.5 / 5
Based on 1 review

Average ratings

Retailer's website
2.0 / 5
2.0 / 5
Ease of ordering
2.0 / 5
2.0 / 5
Items in stock
1.0 / 5
1.0 / 5
Sales service and warranty
1.0 / 5
1.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by ArturC submitted 02/10/14 Report Review
Standard of service - ordering
2.0 / 5
2.0 / 5
Quality of retailer website
2.0 / 5
2.0 / 5
Standard of service - items in stock
1.0 / 5
1.0 / 5
Quality of sales service and warranty
1.0 / 5
1.0 / 5
Summary

They had an extremely good offer on monitor that I was interested in so I though ok I will take the plunge. Website shown 5 in stock when I was ordering. I ordered 2 as I am using two monitor setup.
Couple of days later received e-mail sorry we do not have it in stock (website still showing in stock) and they should have it one or two weeks later.

I told them I can wait. The price changed to normal one and website for over a week still show that they have 2 in stock (same amount I ordered).

Today I get an e-mail sorry we have none we have to cancel your order (website still showing 2 in stock).

Very disappointed. If it was misprice just say it and I can understand.
Otherwise I see no justification for that sort of actions from the company (especially that all the times their website still show the monitors are in stock ready for delivery - of course price is higher now).

If it is a deal - AVOID. If it is normal price - well there are more trusted companies to deal with.

Do you recommend this retailer?

No

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