RDO Kitchen Appliances - Information

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Independent Electrical Retailer Magazine’s, Best Independent Retailer of the year 2008! Over 8500 Products online. Free delivery to Surrey, Sussex and Kent
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name RDO Kitchen Appliances
Rating & reviews Retailer Rating: 4.88 / 5 18 reviews
Retailer Web Page Go to store Go to store
Membership Not needed, we can set up trade accounts though.
Payment Options Credit Card, Cheque, Cash
Member Card Not needed, we can set up trade accounts though.
Pay by Installment Yes
Refund Policy See Site
Return Policy See Site
Cost of Delivery Depending on postcode.
Head Office Address RDO Kitchen Appliances, Bancroft Road, Reigate, Surrey, RH2 7RP
Telephone 01737 240403
Fax 01737 224155
Telephone Order 01737 240403
Number of Stores 2
Guarantee At least 1 Year Parts & Labour
Low Price Guarantee We will do our best to price match

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.9 / 5
4.9 / 5
Based on 18 reviews
Likelihood to buy again
4.8 / 5
4.8 / 5

Evaluation of Delivery

Customer support
4.8 / 5
4.8 / 5
On-time delivery
4.9 / 5
4.9 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.9 / 5
4.9 / 5
Availability of product you wanted
4.7 / 5
4.7 / 5

Evaluation of Purchase

Price
4.5 / 5
4.5 / 5
Payment options
4.3 / 5
4.3 / 5
Customer support
4.2 / 5
4.2 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.3 / 5
4.3 / 5
Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.4 / 5
4.4 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 01/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I was impressed with the entire sevice; the website was easy to use, delivery charge was calculated quickly. I like the phone call for payment. Staff were efficient and helpful during phone calls. Delivery was promised much more quickly than local stores, and the product was delivered on time.

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