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Name
		PC World Business 

			Rating & reviews  
			
					66 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Payment Options
				Major credit/debit cards, Credit Account, Finance
			
				Pay by Installment
				Yes
			
				Return Policy
				http://www.pcwb.com/returns/PCWB%20Returns%20Policy.pdf
			
				Delivery
				Standard Next Day Delivery for In stock items
			
				Cost of Delivery
				See site
			
				Head Office Address
				Waterfold Park  Rochdale Road  Bury  BL9 7BJ  
			
				Telephone
				08701 664664
			
				Fax
				08701 664665
			
				Telephone Order
				08701 664664
			
				Number of Stores
				150

Customer Satisfaction Evaluation

Overall purchase experience

4.2 / 5

Based on 66 reviews

Likelihood to buy again

4.1 / 5

						Evaluation of Delivery
					
Customer support
							
							3.5 / 5
						
On-time delivery
							
							4.2 / 5
						
Product met expectations
							
							4.3 / 5
						
Order tracking / status information
							
							4.0 / 5
						
Availability of product you wanted
							
							4.4 / 5
						
						Evaluation of Purchase
					
Price
							
							4.2 / 5
						
Payment options
							
							4.3 / 5
						
Customer support
							
							3.9 / 5
						
Delivery options
							
							3.9 / 5
						
Product information
							
							4.1 / 5
						
Website performance
							
							4.3 / 5
						
Delivery & handling charges
							
							3.6 / 5
						
Ease of placing the order
							
							4.3 / 5
						
Product selection and availability
							
							4.2 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 20/05/09

Overall purchase experience

1 / 5

Comments

Despite being charged for next day delivery and the site indicating stock I received no LCD after 2 days and when I called was only then informed that nothing was expected for another 2 weeks. All told a very poor customer experience.