PC World Business - Information

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NamePC World Business
Rating & reviews Retailer Rating: 4.4 / 5 54 reviews
Retailer Web PageGo to store Go to store
Head Office AddressWaterfold Park Rochdale Road Bury BL9 7BJ
Telephone08701 664664
Fax08701 664665
Telephone Order08701 664664
Number of Stores150
Payment OptionsMajor credit/debit cards, Credit Account, Finance
DeliveryStandard Next Day Delivery for In stock items
Return Policyhttp://www.pcwb.com/returns/PCWB%20Returns%20Policy.pdf
Pay by InstallmentYes
Cost of DeliverySee site

Customer Satisfaction Evaluation

Overall purchase experience
4.4 / 5
4.4 / 5
Based on  54 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Purchase

Ease of placing the order
4.4 / 5
4.4 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.6 / 5
4.6 / 5
Website performance
4.4 / 5
4.4 / 5
Payment options
4.3 / 5
4.3 / 5
Delivery options
3.9 / 5
3.9 / 5
Delivery & handling charges
4.1 / 5
4.1 / 5
Customer support
4.0 / 5
4.0 / 5

Evaluation of Delivery

Availability of product you wanted
4.7 / 5
4.7 / 5
Order tracking / status information
4.7 / 5
4.7 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.8 / 5
4.8 / 5
Customer support
3.6 / 5
3.6 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/11/08 Report Review
Comments

Really pleased with it and the service...thank you

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/10/08 Report Review
Comments

I was a firts time customer but when I asked for my order to be sent to my work address I was told that this could not be done. This meant that I had to go after work and collect my goods from the Post Office. Very unsatisfactory. The agent I spoke to was also quite unhelpful and I would think twice using PC World again on the internet.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/10/08 Report Review
Comments

A very succesful shopping experience

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/09/08 Report Review
Comments

Seemless and loads of products to choose from

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/09/08 Report Review
Comments

Very straightforward, with on-time delivery. Just what I wanted, when I wanted it!

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