365 Electrical - Information

Established for 21 years with 20 of our own lorrys, along with a huge warehouse.FREE next day delivery of ‘In Stock’ items to most areas.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name365 Electrical
Rating & reviews Retailer Rating: 4.8 / 5 3747 reviews
Retailer Web PageGo to store Go to store
Head Office Address111-115 King Richards Road Leicester LE3 5QG
Telephone0116 2421365
Fax0116 2421366
Telephone Order0116 2421365
Number of Stores1
Refund PolicySee our Terms and Conditions
Payment OptionsMastercard, Visa, Switch, Delta, Solo
Delivery FREE next day delivery of ‘In Stock’ items to most areas
Return PolicySee our Terms and Conditions
GuaranteeAll items come brand new with a 1, 2, 3, 5, 10, year manufacturers guarantee
Cost of Delivery FREE next day delivery of ‘In Stock’ items to most areas
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on  3747 reviews
Likelihood to buy again
4.8 / 5
4.8 / 5

Evaluation of Purchase

Ease of placing the order
4.8 / 5
4.8 / 5
Product selection and availability
4.6 / 5
4.6 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.7 / 5
4.7 / 5
Website performance
4.7 / 5
4.7 / 5
Payment options
4.7 / 5
4.7 / 5
Delivery options
4.7 / 5
4.7 / 5
Delivery & handling charges
4.7 / 5
4.7 / 5
Customer support
4.5 / 5
4.5 / 5

Evaluation of Delivery

Availability of product you wanted
4.7 / 5
4.7 / 5
Order tracking / status information
4.8 / 5
4.8 / 5
On-time delivery
4.9 / 5
4.9 / 5
Product met expectations
4.8 / 5
4.8 / 5
Customer support
4.6 / 5
4.6 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/07/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Everything about the purchase was easily done, but the outstanding feature was the communication about delivery dates and times of delivery which avoided me having to hang around all day.The driver John Rea rang to say he would be there in 30 minutes and he was!He was also extremely polite and helpfull and a wonderfull ambassador for 365 electrical which put the icing on the cake and i would highly recommend your company to anyone.

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/07/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Easy and effortless transaction. Delivery on time and efficient.

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

very happy with overall experience with 365 electrical, product was as i wanted, delivery was within 2 days and driver was extremely helpful. would recommend to friends with regard to price, products and service.

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Having checked out the products we wanted at our local retailers we then went on line to see if we could do better - we did!!!
This was the first time we have used 365 electrical and it was a very positive experience.
Web site was easy to use and `E` mail confirmation was very good and we saved a lot of money.
Delivery was within the identified time slot and the driver rang when he was getting near as agreed.
The driver (Mark) could have not been more helpful and carried all of the appliances in himself (he would not let me help)and was very polite and careful when bringing the goods into my house - a credit to your organisation.
Given this experience i would have no hesitation in using 365 electrical again and recommending you to friends of mine.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

I was impressed with the overall purchase process at 365 Electrical. It was not the cheapest by price of the companies I surveyed but the ability to choose a delivery date was very important in this instance. The delivery process worked smoothly. I have used this company before and subject to price would do so again in future.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

This company makes other high street stores look bad, ordered one day delivered on time the very next day email to say when it was coming and phone call to say they were 20 mins from my house. Best of all £100 cheaper than Curry's. Excellent

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

I was very impressed by the service and the delivery of this company. I would indeed recommend them to friends and family

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

I had my old Dyson for 13 years and although it's still working I found it heavy carrying it up and down stairs which was why I went for the lighter model. The dust container is a lot smaller than my old one but it's no problem to empty, I just shake it into a small food bag when I've finished. I was VERY pleased with 365 Electrical, the Dyson was delivered the next day by a friendly delivery driver and I had unpacked it and was using it within half an hour!!

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

This is the first time i have purchased an appliance online, instead of visiting Currys/Comet etc and buying within a store. I must say that i was very impressed with the service and competitive prices. Not only was the delivery within days, but was professionally handled too. I was notified of a time slot which was honoured by your delivery team. I wasn`t at home at the time, but my wife told me the guys were very careful and helpful. This opportunity would indeed encourage me to recommend 365 and use them again in the future myself, as the service we have received has been second to none. Thank you!

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/06/09 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

Good processes to back up product offering. Well done!

Pages: 1 2 3 4 5    

Total number of pages: 42