365 Electrical - Information

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Established for 21 years with 20 of our own lorrys, along with a huge warehouse.FREE next day delivery of ‘In Stock’ items to most areas.
This retailer is ISIS accredited, click to read more about ISIS This retailer is IDIS accredited, click to read more about IDIS
Name 365 Electrical
Rating & reviews Retailer Rating: 4.34 / 5 4209 reviews
Retailer Web Page Go to store Go to store
Payment Options Mastercard, Visa, Switch, Delta, Solo
Refund Policy See our Terms and Conditions
Return Policy See our Terms and Conditions
Delivery FREE next day delivery of ‘In Stock’ items to most areas
Cost of Delivery FREE next day delivery of ‘In Stock’ items to most areas
Head Office Address 111-115 King Richards Road Leicester LE3 5QG
Telephone 0116 2421365
Fax 0116 2421366
Telephone Order 0116 2421365
Number of Stores 1
Guarantee All items come brand new with a 1, 2, 3, 5, 10, year manufacturers guarantee
Low Price Guarantee Yes

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on 4209 reviews
Likelihood to buy again
4.3 / 5
4.3 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.3 / 5
4.3 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 28/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Pleasantly surprised as we do not buy online often and your website, system for informing delivery time and the two men who delivered the washing machine gave excellent service. Thank you very much

Review by Customer Satisfaction Evaluation submitted 28/11/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Quick efficient order and delivery. Time slot was given exactly as stated the day before. Driver rang 15 minutes before arrival, to confirm arrival and ensure I was in. Driver explained returns policy if not satisified within 48 hours. FREE DELIVERY, what a bonus these days.

Review by Customer Satisfaction Evaluation submitted 28/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

You offered what I wanted at the Best price and then delivered on the day I asked you to which is fantastic.

Review by Customer Satisfaction Evaluation submitted 27/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I would just like to say,how pleased I was the cooker I bought from 365 electrical.The price was fantastic and so was the service. Everything from the time I placed the order,to when it was delivered. The item was delivered in excellent condition and at the time it said it would be.It is the first time I have ordered an electrical appliance on line and I would certainly do so again using your company

Review by Customer Satisfaction Evaluation submitted 27/11/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

They had the product I wanted and from placement of order to final delivery I was kept informed of my order progress. The delivery driver was extremely helpful and courteous.

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