365 Electrical - Information

Established for 21 years with 20 of our own lorrys, along with a huge warehouse.FREE next day delivery of ‘In Stock’ items to most areas.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name 365 Electrical
Rating & reviews Retailer Rating: 4.34 / 5 4213 reviews
Retailer Web Page Go to store Go to store
Payment Options Mastercard, Visa, Switch, Delta, Solo
Refund Policy See our Terms and Conditions
Return Policy See our Terms and Conditions
Delivery FREE next day delivery of ‘In Stock’ items to most areas
Cost of Delivery FREE next day delivery of ‘In Stock’ items to most areas
Head Office Address 111-115 King Richards Road Leicester LE3 5QG
Telephone 0116 2421365
Fax 0116 2421366
Telephone Order 0116 2421365
Number of Stores 1
Guarantee All items come brand new with a 1, 2, 3, 5, 10, year manufacturers guarantee
Low Price Guarantee Yes

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on 4213 reviews
Likelihood to buy again
4.3 / 5
4.3 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.3 / 5
4.3 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 20/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

excellent service delivered on time as promised very polite helpful delivery driver will be first choice anytime i need to purchase white goods

Review by Customer Satisfaction Evaluation submitted 19/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I can't rate this company highly enough and have already recommended them to friends. I will definitely buy from them again - everything was spot on: product availability, price, site layout, delivery times, communication about delivery, actual delivery man was so helpful.

Superb! Please pass this on to them.

Review by Customer Satisfaction Evaluation submitted 18/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I chose this company because of the clarity of their online purchase options compared to other retailers.
Thoughout the process they were excellent, providing a 2h delvery slot and even phoning 30min before delivery to confirm they were on their way.
I would stongly recommend this company for delivery of large items e.g. fridge freezers, where access may be a problem.

Review by Customer Satisfaction Evaluation submitted 17/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I would like to thank Mark Woodhouse for the very prompt delivery of my freezer. He was extremely helpful and friendly.


Robert Foster.
Order number 92876.

Review by Customer Satisfaction Evaluation submitted 17/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Ordered at 2:00pm Tuesday, my order was delivered at 12:30pm the following day. Absolutely 1st class service from the 2 drivers David Rea and Steve Tebbut. Can not fault any of the procedure from on line ordering to having the product placed safely in my home and my old appliance removed. 1st time i have used 365 electrical but it wont be the last.