365 Electrical - Information

Established for 21 years with 20 of our own lorrys, along with a huge warehouse.FREE next day delivery of ‘In Stock’ items to most areas.
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name 365 Electrical
Rating & reviews Retailer Rating: 4.34 / 5 4209 reviews
Retailer Web Page Go to store Go to store
Payment Options Mastercard, Visa, Switch, Delta, Solo
Refund Policy See our Terms and Conditions
Return Policy See our Terms and Conditions
Delivery FREE next day delivery of ‘In Stock’ items to most areas
Cost of Delivery FREE next day delivery of ‘In Stock’ items to most areas
Head Office Address 111-115 King Richards Road Leicester LE3 5QG
Telephone 0116 2421365
Fax 0116 2421366
Telephone Order 0116 2421365
Number of Stores 1
Guarantee All items come brand new with a 1, 2, 3, 5, 10, year manufacturers guarantee
Low Price Guarantee Yes

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on 4209 reviews
Likelihood to buy again
4.3 / 5
4.3 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.3 / 5
4.3 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
Availability of product you wanted
4.3 / 5
4.3 / 5

Evaluation of Purchase

Price
4.7 / 5
4.7 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 15/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Great service from start to finish. had what I wanted in stock and speedy delivery. Everyone else saying at least 2-3 weeks, 365, 2 days. Delivery men (Steve. W and Stuart G.) couldn't have been more helpful. Difficult house to deliver to, no complaints, just got on with it.

I would recommend this company to anyone.

Review by Customer Satisfaction Evaluation submitted 14/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

This is the first time i have used 365 Electrical and was not dissapointed.
They email you and text you the day before showing you a 3 hour time slot for delivery,then on the day of delivery phone to say when expected time of arrival will be.
From ordering to delivery everything went smoothly.
I would definately you them again in the future and would highly recommend them to friends and family. Thank you

Review by Customer Satisfaction Evaluation submitted 10/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Went on a few differant sites to purchase a cooker, hit on your site saw what we wanted placed a order, the delivery service was excellent, delivered on time by a well likeable man. We will certainly use and recommend your firm to our friends, we also ordered a freezer next day. I rang about this and it was delivered the same time as the cooker, so we were highly satisfied.
Regards
Pat Harvey

Review by Customer Satisfaction Evaluation submitted 09/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Dear Sir / Madam

I would like to say thanks for the very professional service I received from yourselves. From buying on line to getting txt and phone calls around delivery. Dave and Steve when they delivered were very friendly and helpful - I felt as though I had 2 mates round helping !

Bottom line - great price and supurb service all round.

So thanks again

Regs, Simon & Jo

Review by Customer Satisfaction Evaluation submitted 08/06/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very Good! All went very smoothly and we needed items in a hurry which they could do! Keep up the good customer service!!!