Appliance Deals - Information

FREE DELIVERY on all orders over £299
 This retailer is ISIS accredited, click to read more about ISIS  This retailer is IDIS accredited, click to read more about IDIS
Name Appliance Deals
Rating & reviews Retailer Rating: 4.51 / 5 606 reviews
Retailer Web Page Go to store Go to store
Payment Options Switch, Maestro, Delta, MasterCard, American Express or Visa cards.
Refund Policy Refunds can only be made by the same method used for the purchase. If for any reason you need to return an item within 7 working days of receiving the delivery, please call the Appliance Deals customer help line (Tel: 0870 458 74 74)
Return Policy If goods are faulty, following confirmation by the manufacturer, you may return them free of charge by calling 0870 458 74 74. If you do decide to return the goods to us for any other reason we do make a charge of £49.99 for collection.
Delivery We do our best to secure delivery within 7 working days of the date of your order. However delivery lead times may vary dependant on the appliance type, manufacturer or stock availability. Delivery available within a 4 hour window so you don’t have to wai
Cost of Delivery Free Delivery on Orders Over £299
Head Office Address Appliance Deals C/o DRL Limited Aspinall House Middlebrook Bolton BL6 6QQ
Telephone 0870 458 74 74
Fax 0870 9001 641
Telephone Order 0870 458 74 74
Guarantee 1 year Manufacturers warrenty

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 606 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.4 / 5
4.4 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.5 / 5
4.5 / 5
Order tracking / status information
4.3 / 5
4.3 / 5
Availability of product you wanted
4.4 / 5
4.4 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.6 / 5
4.6 / 5
Customer support
4.1 / 5
4.1 / 5
Delivery options
4.5 / 5
4.5 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.5 / 5
4.5 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.5 / 5
4.5 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 25/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The whole experience was great keep in loop regards the status of delivery at all time through email and text

Review by Customer Satisfaction Evaluation submitted 21/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Very satisfied. Competitive price, delivered on day arranged and delivery drivers very courteous. The only criticism is that we were not contacted to confirm delivery time until ten minutes before appliance arrived!
Luckily this was not inconvenient. Overall I would rate Appliance Deals highly and will consider them when looking at further purchases.

Review by Customer Satisfaction Evaluation submitted 14/10/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

Transaction went very well with no problems. I was informed by the seller when the item would be delivered and then the van driver from the courier company called to say he would arrive between 12.00 and 2.0pm, he actually arrived at 12.05! Machine was unpacked, inspected and lifted into position by the two delivery men and the old machine removed as agreed. Very impressed, would certainly use again.

Review by Customer Satisfaction Evaluation submitted 28/09/09 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I had a fantastic buying experience with Appliance Deals. They called me straight back after i placed my order to check it was ok, they kept me up-to-date at all times and delivered promptly. I really cannot fault this company at all, would certainly recommend to anyone.

Review by Customer Satisfaction Evaluation submitted 26/09/09 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Excellent ordering system and delivery, within 2 days and 2 hour time slot. Only problem was my appliance wasn't levelled before connection and due to the distance from my water pipe was unable to be pulled out enough to level, however the customer service team refunded the connection charge.