PriceRunner > Hughes Electrical Direct

Hughes Electrical Direct - Information

Leading supplier of discounted electrical goods established for over 80 years. Inspiring customer loyalty through quality service.

Name
		Hughes Electrical Direct

			Rating & reviews  
			
					3422 reviews
				
			Retailer Web Page
			
				Go to store 
				
				Member Card
				No
			
				Pay by Installment
				No
			
				Refund Policy
				http://www.hughesdirect.co.uk/service.php
			
				Return Policy
				 7 day return policy.
			
				Delivery
				Typically 3-4 working days
			
				Cost of Delivery
				From £6.00
			
				Head Office Address
				Hughes Electrical Direct, Internet Sales Dept, 255 - 257 Felixstowe Road, Ipswich, Suffolk, IP3 9BN
			
				Telephone
				0870 240 7082
			
				Fax
				01473 321880
			
				Telephone Order
				0870 240 7082
			
				Number of Stores
				35
			
				Guarantee
				Manufacturers' standard guarantee
			
				Low Price Guarantee
				Yes

Customer Satisfaction Evaluation

Overall purchase experience

4.5 / 5

Based on 3422 reviews

Likelihood to buy again

4.4 / 5

						Evaluation of Delivery
					
Customer support
							
							4.1 / 5
						
On-time delivery
							
							4.5 / 5
						
Product met expectations
							
							4.6 / 5
						
Order tracking / status information
							
							4.0 / 5
						
Availability of product you wanted
							
							4.6 / 5
						
						Evaluation of Purchase
					
Price
							
							4.5 / 5
						
Payment options
							
							4.3 / 5
						
Customer support
							
							3.8 / 5
						
Delivery options
							
							4.0 / 5
						
Product information
							
							4.1 / 5
						
Website performance
							
							4.3 / 5
						
Delivery & handling charges
							
							3.7 / 5
						
Ease of placing the order
							
							4.3 / 5
						
Product selection and availability
							
							4.3 / 5

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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 19/11/09

Overall purchase experience

4 / 5

Comments

Purchase experience straightfoward... internet site clear and easy to follow. Instructions to make a purchase were uncomplicated, Delivery arrangements were good with prompt delivery information by e-mail and phone. Delivery drivers informative and helpful with removal of old machine and replacement of new one.

Review by Customer Satisfaction Evaluation submitted 18/11/09

Overall purchase experience

5 / 5

Comments

I have used Hughes Electrical Direct on a number of occasions and have had no problems at all. I do recommend them 100% to our friends and family and anybody else who cares to listen

Review by Customer Satisfaction Evaluation submitted 18/11/09

Overall purchase experience

5 / 5

Comments

First Class service and delivery. Good protection on product

Review by Customer Satisfaction Evaluation submitted 18/11/09

Overall purchase experience

5 / 5

Comments

Very good prices and very good service.

Review by Customer Satisfaction Evaluation submitted 18/11/09

Overall purchase experience

5 / 5

Comments

The product was unavailable for a week or so but I kept watching the web page and once it became available I ordered it and it was delivered within two days.