Sainsbury's Kitchen Appliances - Information

Very impressed with courtesy emails regarding my order for a washing machine. However, when I received a text on the night before delivery, the time slot was not convenient to me (8 to 12). Phoned up to request afternoon slot of any time after 1pm, but was told I couldn't choose the 4 hour slot, in effect, Sainsburys were unable to deliver in the afternoon. Therefore I was forced to cancel my order and took my custom to Comet who had no problem delivering when their customer was at home. Suggest you look at Comet's very flexible delivery time slots.

This was a excellent site, easy to use, and I was kept informed about the delivery. They gave me a 4 hour delivery time which was then cut to 2 hours when the delivery man telephoned me that morning. I would recommend this site to anyone, based on my experience with this order from Sainsbury.

I need to but a washing machine and Sainsburys will be the first site I look at, I was very pleased with all aspects and will definately recommend

very easy - kept in contact on numerous occasions, arrived when the advised.

Excellent choice of delivery dates and we were kept informed throughout as promised. We will definitely use the appliance service again.

Very satisfied. At first I thought Sainsbury's Kitchen Appliances would be expensive but I was really surprised.

disappointed that our first delivery date chosen at time of order was changed.

Promised a delivery date they couldn't keep as the item was out of stock and they couldn't tell me when it would be available. I cancelled my order and four days later I am still waiting for a refund. Do not buy from this site unless you want problems.

Freezer out of stock but kept very well informed as to delivery. I had to unpack and dispose of packaging though but not a big issue. This is my second purchase and SKA are highly recommended.

Well informed every step of the way, delivery men very helpful with a large fridge/freezer going through a small door frame.